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How Affluent Consumers Approach Social and How to Reach Them
The key to social success is knowing who your target audience is and tailoring your strategy to them. This approach should also extend to your customer care team. We’ve demonstrated how important...
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Social Retargeting: A Q&A with AdRoll
Looking for fresh ways to extract real business value out of your social media efforts? The next chapter in our new webinar series is sure to have the answer. On March 12, Sprout Social will host a...
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Sprout Named Highest in Customer Satisfaction by G2 Crowd
At Sprout Social, we believe open communication creates progress. Therefore, we welcome feedback from our customers (in any format or medium), because it helps us build the best product and company...
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Achieving Customer Service Success Through Social Media: A Q&A with Zendesk
Customers have the world at their fingertips—and they expect an immediate and accurate response from your brand. When it comes to meeting those needs, what is the best way to empower your team for...
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6 Social Media Pros Discuss Effective Client Relationship Management
One thing that can unite any agency professional is a story about a client who may have been a bit, well, misguided. Maybe the client had limited social media experience or wasn’t clear on what...
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How to Avoid 5 Common Social Media Problems
Even for the seasoned pros, social media marketing can have a challenging side. There are some common problems that every marketer has run into and will likely come across again—with unfortunate...
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Growing Sprout’s Partnership With Twitter: First Access to New Data Helps...
At Sprout Social, we have been a strategic partner in the Twitter Certified Program since 2012 and, more recently, deepened our partnership through selection into the Twitter Official Partner Program....
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3 Creative Business Card Alternatives
If you’ve ever attended a trade show or a networking meeting, you’re probably familiar with the post-event drill. You go through your pockets, your purse, your suitcase, your laptop case and so on,...
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Social Media Resources for Business: Timeline, Twitter and Email
This week on Sprout Social Insights we tackled guides for Facebook, Twitter, and small business to help you better reach your customers with the social media tools that make a difference. Check out our...
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Spotlight on Startups: Monetize your call center with SalesPortal
At Sprout Insights, we comb the web to bring you the most up-to-date and actionable resources on how to use social media to grow your business. To that end, we’re pleased to present the Sprout Insights...
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